Privacy policy.

We values the consumers right to privacy.

The way we collect and use the data about the Experts

  • Account and Profile Information. When you register an account with us, we require some information about you (e.g., your name, date of birth, email, address, phone, and gender). The parts of your profile that you provide by filling in the forms on the BookExpertOnline (i.e., your profile picture, your name, and your service description) form a part of your public profile page, and will be available to others.
  • Other authentication-related information. To help create and maintain high professional standards, we may request an official proof of identity (a form of ID or a passport).
  • Payment Information. We collect your bank details ( bank account and/or credit card information), necessary for processing the payments on our Payment System.
  • Communication. When you communicate with us or use the Platform to communicate with other Members of the Platform, we may record your communication and any information you choose to provide. You may choose to enter your contact details to access some features of the Platform, like inviting others to use the BookExpertOnline. Alternatively, you may choose to provide us with the information when you fill in a form, undertake a search, update or add your profile information, respond to surveys, post in forums, participate in promotions, or use other features of our Platform.

Required data about our customers

  • Name and Surname
  • E-mail address
  • Telephone number

This data is strictly confidential and is not shared with third parties


Information collected automatically

  • Use of the platform. We collect information about the way you make use of the Platform (e.g., the pages or other content that you view, your searches, the bookings you have submitted, and other actions on the Platform.
  • Location. When you use some features of our Platform, we may collect different information about your location (e.g. IP address, postcode). *Most mobile devices allow you to disable the location detection.
  • Information about transactions. We collect the information related to your transactions on the BookExpertOnline Platform, including the date and time of the transactions, the fees charged, and other transaction details.

Information we collect from third parties

  • Third Party Services. If you login to your account via a third party service (e.g., Facebook), the third party service may send us information such as your registration and profile information. This information varies and is controlled by the third party and it is authorized by you via the privacy settings.
  • References. If someone has written a reference about your service, it will be published on your BookExpertOnline public profile page.

Disclosing data to third parties

  • In order to benefit from some of our services, you may be required to log in or register with us. Any third parties that host or support our service may require to collect some data about you and your computer, to enable you to proceed with different tasks. The information will be collected when you register or log in to our platform.
  • We may share your personal details with other companies for marketing purposes only if you have given your consent. However, you can choose to opt out any time by logging in to your account.
  • We will only share your private information if we are under a legal obligation to do so or if it complies with our Terms and Conditions.

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